I want to give you my 10 Secrets to
10 easy principles you will use every day!
A quick, easy read. And it's yours. Free!
Loyalty. It is a treasured commodity. We seek it in our friendships. And we crave it in our customers. Is there anything more valuable to a company—any company (regardless of size)—than the loyal customer?
Today, consumers have more options than ever. The marketplace is global indeed. But long-lasting customer loyalty is still something within your grasp, and surprisingly, there's no better teacher than a cat.
In the same way Blanchard and Johnson simplified effective management in "The One Minute Manager," Chuck Jones condenses customer loyalty into ten concepts, woven around the story of Rocky, a lap cat trapped in an alley cat's body.
Learn customer loyalty? From a cat?
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